Privacy & Security
Cookie Policy
Last Updated: September 2026 • Roemio Platform operated by Believ App (Pty) Ltd
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit our website www.roemio.com. Cookies help us enable core platform functionality, maintain security, and optimize your hotel booking search experience.
2. How We Use Cookies
Roemio uses cookies strictly for essential and functional purposes:
- Strictly Necessary Cookies: Essential for user authentication, maintaining secure user sessions across booking steps, preventing fraudulent transactions, and enabling our PayFast checkout gateway.
- Preference Cookies: Remember your preferred currency (e.g. ZAR), destination filters, and travel search dates during your browsing session.
- Performance & Reliability Cookies: Provide aggregate telemetry to monitor API response times, detect server bottlenecks, and improve search speed.
3. Managing Your Cookies
You can control or disable cookies via your browser settings at any time. Please note that disabling essential cookies may impact your ability to complete hotel searches, access your account, or finalize PayFast payments on Roemio.
4. Contact Us
For any questions regarding our cookie practices, please contact us at reservations@roemio.com.